At Pharmakeia.com (“Pharmakeia”), we prioritize the privacy and security of your personal information. Addressing the concerns of our valued customers and website visitors is of utmost importance, especially regarding the use of personal information and data security. This Privacy Policy (“the Policy”) has been crafted to safeguard your privacy and ensure a secure online shopping experience. It is applicable to our website, Pharmakeia.com, as well as sales, reporting, and marketing activities across all channels. This Policy specifically pertains to information collected from consumers through our website and is not intended to protect business information. By using our website, you automatically consent to the collection and utilization of your personal information. However, we require customers to read and agree to our comprehensive Terms and Conditions for using the website or purchasing our products. Your continued use of our website constitutes your full and unwavering agreement to both our Privacy Policy and Terms and Conditions.

Please note that our Privacy Policy may change over time as we strive to enhance our customers’ shopping and website experiences through the adoption of new technology and systems. We encourage you to periodically review our Policy and Terms and Conditions to stay updated on our latest practices. We may notify you of any Policy changes via your most recent email information, especially if you have a registered account on our website. Your ongoing use of our website(s) implies agreement with any revisions to the Policy.

Summary of our Privacy Policy:

The Policy outlines how we collect, safeguard, and utilize your personal information. It covers:

• The types of information gathered from individuals using our website(s).
• How we use the collected information in the context of our business-consumer relationship.
• The use of “cookies” or “IP Addresses” by Pharmakeia.
• Under what conditions we would share personal information, and the extent of such sharing.
• Measures taken by Pharmakeia to secure and protect information from external disclosure.
• Circumstances allowing you to access, correct, restrict, or remove your personal information from our records.
  
  
  
  

Types of Personal Information Collected:

Pharmakeia collects and stores information provided by individuals during various interactions, such as creating a registered account, signing in, placing orders, entering promotions, completing surveys, or contacting customer care. This information may include names, addresses, email addresses, product preferences, contact details, and purchase frequency.

Use of Personal Information:

Pharmakeia is committed to providing an exceptional shopping experience and does not sell personal information to third parties. Disclosure to affiliates or third parties occurs only when contracted to perform specific services, such as marketing. Any disclosure is governed by strict confidentiality agreements.

How Personal Information is Collected:

Information is collected through website usage, online transactions, and account creation. Secure accounts and protection mechanisms are in place to ensure the confidentiality of personal information.

Security Measures:

Internally, data security measures limit access to customer information to authorized employees fulfilling their duties. Firewalls, safeguards, and SSL encryption through Shopify are employed to maintain high-level security. Offline payment options further protect personal financial information.

Cookies and Their Use:

Cookies are used for administrative convenience, such as saving passwords. Users uncomfortable with cookies can adjust browser settings to refuse or disable them.

Links to Third-Party Sites:

Pharmakeia is not responsible for the privacy policies of third-party sites linked on our website. Users are advised to review the specific privacy policies of these sites.

Contact Preferences and Personal Information Access:

Users can choose to opt out of promotional emails when registering for an online account. While promotional emails can be declined, necessary communications to process orders or service accounts may still occur. Contact preferences can be updated by contacting customer service or using the “update preferences” option in email promotions.

Age Restrictions:

Certain products on our website are intended for customers aged 18 years and older. These products are clearly labeled with age restrictions on their respective product pages. For these age-restricted products, government-issued identification is required at the time of delivery, as mandated by our shipping carriers, to ensure compliance with legal requirements. All other products on our website are available without age limitations. It is the responsibility of the customer to ensure they meet the required age and provide valid identification when purchasing age-restricted products. Pharmakeia does not knowingly sell or ship age-restricted products to individuals under the age of 18.

Account Security:

Users are responsible for maintaining the secrecy of passwords and account information. Pharmakeia assumes zero liability in the event of an account breach.

Social Login Data Deletion Requests:

In accordance with the platform terms of Google, Facebook, and X, users who sign in to Pharmakeia.com using these social login features have the right to request deletion of their data associated with our app. If you wish to delete your data, you may submit a request by using the contact form on our contact page. Please include the subject line “Data Deletion Request” and provide your name, email address, and any other relevant details to help us identify and process your request.

Once we receive your request, we will review, process, and delete your data within 7 business days. A confirmation will be provided upon completion of the deletion process.

For Additional Information:

For additional information about our Privacy Policy, please contact us through our contact page. This Privacy Policy applies to all users of our website, regardless of location. By providing us with any data, you agree to its use in accordance with this Policy.